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CallFAQVacation Voucher Questions
General
I can't travel due to the current state of emergency? How long can I use my vacation for?
A couple of changes have been made to the voucher terms for the duration of the national state of emergency so that our donors will still be able to take advantage of the vacation offer.
- Instead of 30 days to activate, you will now have 90 days from when you receive your voucher to activate it.
- Donors usually have 1 year from the time the voucher is activated to schedule a vacation. You will now have an additional 3 months after the state of emergency ends to schedule your vacation.
What do I need to do after receiving the certificate?
After you’ve received your vacation voucher (within thirty days), you’ll need to send in the activation form with a $50 refundable deposit. You’ll then be emailed a welcome letter from passportcrm.net with detailed booking information and a reservation request form.
We must receive this reservation request form at least 45 days before your first preferred travel date. A Vacation Breakaway reservation agent will contact you approximately 30 days before your preferred travel date to discuss availability.
What costs will I have to pay for my vacation?
You will be responsible for the taxes on your hotel stay. You will also have to lay out a $50 deposit which will be refunded to you, provided you follow the terms provided below.
How much will I have to pay in taxes?
Taxes will vary by destination, but are typically $12 to $15 per night.
Is this a timeshare?
No.
Is airfare to the vacation destination included in the voucher offer?
No, airfare is not included. You will have to provide your own transportation to your chosen destination.
How long is the vacation voucher valid for?
You have one full year from the date on the voucher to reserve your vacation.
What should I do if I don’t know my preferred vacation dates or destination?
Just send us your activation form and deposit.
When you are ready to reserve your hotel stay, be sure to send in your reservation request form a minimum of 45 days before you want to travel.
Is the voucher transferable?
Yes, the vacation voucher is transferable. It does not have to be used by the donor.
Hotel
What types of hotels are available for my vacation?
The hotel destinations offered in this program are of similar quality to the Choice Hotels brand and La Quintas.
Where are the hotels located in relation to the destinations offered?
The hotels are in the city you choose or in the surrounding area. We cannot guarantee that the hotels are in city centers.
Will I know what hotel I am going to when I book my vacation?
After you book your vacation, you will be sent a package with information on the hotel and where to check in.
Can I stay at the hotel for extra nights?
Yes, you can stay at the hotel for up to five nights, at an additional fee.
Can I bring children along?
Most of the vacation destinations will allow up to two children in your room.
Deposit
What is the $50 deposit for?
The $50 refundable deposit is a standard deposit, as required by many hotels.
When will I get my $50 deposit back?
You will get your deposit back any time prior to the voucher’s expiration date, should you choose not to travel and have no confirmed reservation OR within 45 days of completion of travel with a hotel receipt showing no balance due.
The only cases in which you will not receive a refund of your deposit are if you book a hotel stay and do not check into the hotel OR you do not request a refund before the voucher’s expiration date.
Refunds must be requested in writing after your hotel stay or at any time during the 1-year period before your voucher expires. Requests for refunds may also be e-mailed.
When do I have to send in the deposit?
30 days from the issue date of the voucher.
Terms and conditions are determined by our third party provider (Vacation Breakaway). The terms we list are modified specifically for Kars4kids donors.
Kars4Kids does not offer the vacation voucher in the state of Oregon.